Privacy Policy

As at: 28/11/2011

'Us', 'we' and 'our' refer to Channelzero Pty Ltd, the operator of Megaphone website.

This policy applies to personal information we collect from you when you use our website and services. We may change this policy from time to time without notice. The new policy will be posted here and will apply from the date on the top of this page.

1. Your privacy is very important to us
   
   We treat your privacy seriously and have voluntarily registered with the Office of the Privacy Commissioner (Australia) as an organisation that is covered by the Privacy Act 1988 (Australia). By doing this, we are obligated to deal with your personal information according to the National Privacy Principles, which are assessable here
   
   
2. What you need to know
   
   This policy will let you know about:
   1. Why your personal information is necessary;
   2. The type of information we collect and how we collect it;
   3. What we use the collected information for;
   4. Who we disclose the information to;
   5. How we deal with sensitive information;
   6. Our management and protection of your personal information;
   7. Updating your personal information;
   8. Finding out the personal information we hold about you; and
   9. Contacting us for further information.
   
   
3. Why your personal information is necessaryecessary
   
   We need your personal information in order for us to properly provide our services to you.
   
   Personal information means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
   
   
4. The type of information we collect and how we collect it
   
   We collect personal information about you directly and indirectly from a number of sources. We will receive personal information from you when you register to become a member. Your friend may also provide us with your personal information when he/she registers. The personal information may include your name, email address, post code, age and gender. If you are disclosing to us personal information about another person, you need to ensure that the person has consented to us processing their information, including his/her sensitive information, for the purposes of our website. You should direct the person to this policy if he/she would like further information. We may monitor and record any of your activities while you use our website and services, including the frequency of your usage, and the choices you make on our website.
   
   When you access our website, we may send a small file to your web browser called a 'cookie' that stores information that identifies your computer and records your preferences and other statistics about your use. This file will be accessible to us when you make return visits to our website. The use of cookies is usual practice for websites that need to recall the preferences of its users. The information collected from cookies may be used for general statistical purposes. Your web browser should allow you to disable, delete or control the receipt of cookies but you will need to consult your browser's help menu for instructions.
   
   
5. What we use for the collected information for
   
   We do not send spam or sell email addresses. We will only use your personal information in connection with the services we provide to you. This will include:
   1. Providing you with the services requested;
   2. personalising and tailoring our website and services to your preferences;
   3. helping us manage, maintain and continually improve our website and services;
   4. engaging in normal business administration and accounting practices;
   5. giving you the opportunity to receive our marketing and promotional emails;
   6. notifying you with information about our website and services; and
   7. investigating complaints and any breaches of our service terms.
   
   If you choose to receive our marketing and promotional emails but change your mind afterwards, you can opt-out by following the procedure in your account settings, clicking the opt-out link at the bottom of our emails, or sending us an email at admin@megaphone.net.au.
   
   We may give general statistical information on our website, e.g. website usage data, to 3rd party advertisers.
   
   You cannot be personally identified from this information. If you click on any 3rd party advertisements or links, please be aware that we are not responsible for the privacy policies of 3rd party advertisers featured on our website. They are not bound by this policy and you should read their privacy policy before providing them with any personal information.
   
   
6. Who we disclose the information to
   
   We may disclose to 3rd parties or allow them to access your personal information if it is necessary for providing our services to you. These 3rd parties may include the entities that provide us with internet service, servers to host our content, and payment facilities. If we have reason to suspect that you are in breach of our Terms or are engaging in unlawful activity, we may disclose to 3rd parties, e.g. your internet service provider or law enforcement agency, any personal information that we consider necessary to detect, prevent, investigate, prosecute or penalise that activity. We may also be compelled by law to disclose your personal information to 3rd parties.
   
   
7. How we deal with sensitive information
   
   Sensitive information is a form of personal information. Sensitive information means information or opinion about an individual's racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information about an individual.
   
   We will only use your sensitive information for the purpose of providing our services to you, as part of general statistical information gathering that does not personally identify users, or as allowed by law.
   
   
8. Our management and protection of your personal information
   
   We will take reasonable steps to protect the personal information we hold from misuse and loss, and from unauthorised access, modification or disclosure. This will include using virus protection, firewalls, secure servers, login and password identification, and encryption for online payments.
   
   Your personal information will be stored with us so long as you are a member or continue to use our website. Once you are no longer a member, we will retain your records for up to 1 year in order to respond to any complaints or queries you may have. After this time, we will delete, destroy or de-identify your personal information from our records, except for any information we are required by law to keep, e.g. for tax purposes.
   
   
9. Updating your personal information
   
   It is important that the personal information we have about you is accurate, complete and up-to date. You can update your personal information using the 'My Details' tab after you log into our website. If at any time you find that we have displayed incorrect information about you that you cannot change in your account settings, send us an email admin@megaphone.net.au and we will correct the information as soon as practicable.
   
   
10. Finding out the personal information we hold about you
    
    You have the right to access the personal information we hold about you, apart from some exceptions set out in the Privacy Act 1988 (Australia). If you discover any inaccuracies in the personal information we give you, you should notify us immediately so we can update our records.
    
    To access your personal information, you will need to make a request in writing (by post or email) stating the information you require. Our contact details are below. Once we have confirmed your identity, we will endeavour to respond to your request within 14 days. We may charge you our costs in processing your request.
    
    
11. Contacting us for further information
    
    If you have any questions about any aspect of our privacy policy, please contact us by:
    1. Post Privacy Officer,
       Channelzero Pty Ltd,
       Mezzanine Lvl, Forum West.
       201-205 Pacific Hwy,
       St Leonards. NSW 2065
       
       
    2. Email admin@megaphone.net.au
       
       
    3. Telephone +612 9818 8800